Reviews | R&L Carpet Cleaning Independence MO | Kansas City Customer Testimonials
📍 Serving Independence, MO & 28+ Kansas City Metro CitiesSame-Day Service
📞 Call Now: (816) 836-1767🎖️ 10% Military Discount
5-Star Rated Across Kansas City

What Our Customers Say

Don't take our word for it. Over 35 years, Rick has built R&L's reputation one clean carpet at a time. Here's what the people who've hired us have to say.

5.0
★★★★★
Google Rating
4.5
★★★★½
HomeAdvisor
35+
Years in Business
6x
Super Service Award
Customer Highlights

Real Reviews From Real Customers

★★★★★

Rick did an awesome job! Had two rooms, hallway, stairs and area rug cleaned. He was prompt and courteous. Would definitely use again!

HomeAdvisor Customer

Verified Review

★★★★★

My carpets have never looked better in 7 years. I have used 3 or 4 other carpet cleaning companies and they did not do as good of a job.

HomeAdvisor Customer

Verified Review

★★★★★

Rick was a delight to talk to and did a wonderful job making our couch and mattress look and smell like new! Would highly recommend if you need upholstery cleaned correctly THE FIRST TIME!

HomeAdvisor Customer

Verified Review

★★★★★

On time, efficient, respectful of our home, and did a great job on cleaning our white sofa. I will be calling him again!

HomeAdvisor Customer

Verified Review

★★★★★

Excellent service that was punctual, professional, and thorough. Competitive pricing. Will definitely use them again!

HomeAdvisor Customer

Verified Review

★★★★★

He arrived a little early to get set up and started right on time. Worked efficiently. Was very friendly. Would highly recommend.

HomeAdvisor Customer

Verified Review

Live Reviews

Verified Reviews from Around the Web

These are live reviews pulled directly from Google, Yelp, and other review platforms — not curated by us.

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Your review helps other Kansas City families find a carpet cleaner they can trust. We'd appreciate it.

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BBB

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BBB Angie's List Super Service Award HomeAdvisor Screened HomeAdvisor Elite Top Cleaning Company
Common Questions

Reviews & Reputation FAQ

R&L Carpet Cleaning maintains a 5-star rating on Google. Our reviews highlight Rick's punctuality, thoroughness, competitive pricing, and the fact that the owner personally does every job. You can read our Google reviews directly by searching "R&L Carpet Cleaning Independence MO" on Google Maps.
R&L has won six Angie's List Super Service Awards (2012, 2013, 2014, 2016, 2017), been named one of Kansas City's Top 10 Best Carpet Cleaners by Kansas City Bloggers (2019), and earned HomeAdvisor's Elite Service and Screened & Approved designations. These awards reflect consistent, high-quality service over many years — not a single good season.
Yes. The highlight quotes at the top are taken directly from verified customer reviews on HomeAdvisor. The live review feed below is powered by Trustindex, which pulls reviews directly from Google, Yelp, and other platforms in real time. We don't curate, edit, or filter them — what you see is what customers actually wrote.
Yes — Rick personally performs every job. This is one of the most consistent themes in our customer reviews. When you hire R&L, the owner shows up, does the work, and stands behind the results. No subcontractors, no rotating crews, no surprises. That level of accountability is why customers trust Rick year after year.
Yes. Every job comes with a 24-day written satisfaction guarantee. If you're not happy with the results within 24 days of service, Rick comes back and makes it right at no charge. This guarantee covers all services — carpet cleaning, upholstery, pet odor removal, and carpet repair.
We'd appreciate it! You can leave a review on Google (search "R&L Carpet Cleaning Independence MO"), Yelp, HomeAdvisor, or the BBB. Links to all platforms are on this page. Your honest feedback helps other Kansas City families find a carpet cleaner they can trust — and it means a lot to Rick personally.
The most common themes across our reviews are: Rick arrives on time or early, the work is thorough and professional, pricing is competitive and transparent (no surprises), and the results exceed expectations — especially compared to other carpet cleaning companies customers have tried previously. Many reviewers specifically mention they plan to use R&L again and recommend Rick to friends and family.

Ready to See Why Kansas City Trusts Rick?

35+ years. 5-star rated. Owner-operated. See for yourself.