Frequently Asked Questions

What is the recommend process for cleaning carpet?

Many carpet manufactures recommend professional hot water extraction as the most effective carpet cleaning method.

What process do you use to clean the carpet?

We use hot water extraction process.

What is carpet stretching?

Carpet stretching is a process that involves pulling the carpeting tighter and re-securing it to the tack or anchor strips located along the perimeter of the room in the sub-flooring.

Do I need to remove the furniture out the room before you come clean the carpet?

Yes all furniture should be remove out the room before we come clean the carpet.

Does all the stains and spots come out the carpet once the carpet is cleaned?

There is no guarantee once the carpet is cleaned that the spots and stains will be gone.